Free 30-min diagnostic
Three things worth fixing. No pitch.
Operations & analytics · Baltimore, MD
I make your numbers visible and your operations automatic.
Multiple tools that don't talk to each other. A spreadsheet held together with duct tape. Decisions made on gut feel because the real numbers take a week to pull together. For businesses doing $1–10M, I build the systems that fix that.
30 minutes. No pitch. You leave with three things worth fixing.
Friday scorecard
SampleA sample of the kind of scorecard that lands in an owner's inbox every Friday morning. Your numbers, your business, zero effort.
Sound familiar?
Every answer about the business starts with you exporting something, pasting it somewhere, and hoping the formulas held.
The same customer info gets typed into three systems. Invoices wait for Sunday night. Paper rides around in the truck.
A slow month shows up in the bank balance six weeks after it started. Nothing tells you while there is still time to act.
None of this is a people problem. It is a systems problem, and systems can be built.
What I do (and don't)
Keep your CPA. I make the numbers they produce usable every single day, so their work is worth more to you, not less.
How it works
We look at your operation together. You leave with three things worth fixing, whether or not we ever work together.
Process map, KPI baseline, and a prioritized automation roadmap with ROI estimates. The deliverable stands on its own even if we stop here.
I install your operating system: a live dashboard, three to five automations, documented SOPs, and team training. Defined start, defined end, visible transformation.
Automated monitoring and quarterly tune-ups. Some clients keep me on monthly to own the numbers and keep shipping improvements.
An AI receptionist answers, books, and logs every call your team can't get to.
The five numbers that run your business, in your inbox before your coffee.
Invoices matched, receipts attached, categorized. No more Sunday-night catch-up.
Built and running
I run five short-term rentals and several small ventures on systems I built myself. Everything I sell, I use on my own money first.
A second-generation Baltimore business that had no measurement at all. Now every call is answered and tracked, the site is rebuilt, and a monthly numbers report lands on autopilot.
A referral-dependent contractor being outflanked online. Built, launched, and cut over to their domain. Paid, live, and winning searches.
Retired a fragile 33-tab spreadsheet that one departing employee held together. Live dashboard, automated expiration alerts, self-flagging data checks. An 11-person team runs it daily.
“Works like a charm.”
A weekly health report that pulls pricing, rankings, reviews, and cleaning status from four platforms into one email. A bot files the bookkeeping receipts. The P&L is rebuilt from raw transactions and validated to the penny.
A cloud engine that publishes local-service pages, watches Google indexing, tracks every call and lead, and emails a weekly digest across multiple properties. Runs unattended.
18 yrs
at one $5B publicly traded global brand
$50M
cut from cost of goods sold in one year
100+
person data org, one of five directors over it
13+
working systems shipped in the last year
Denny Ward
Operations & Analytics · Baltimore, MD
Operator brain, builder hands
For 18 years I have run operations and analytics at a $5B publicly traded global brand, where I am currently a Director of Enterprise Data Analytics. My team builds the reporting an executive leadership team runs the company on. I started hands-on as an analyst, led supplier negotiations that cut $50M in cost, and today I am the product owner for the company's AI assistants.
Nights and weekends, I build. Real systems for real businesses, including my own. That combination is the point: big-company rigor, small-business speed, and hands that still write the code.
Works like a charm.
Operations lead, clinical research firmon the inventory system her 11-person team now runs daily
Start here
Tell me what your week looks like and I will show you where the hours and the dollars are leaking. No pitch, no obligation. If I can't help, I will tell you who can.