For custom-order shops & trades

You're already getting the customers. I make sure none of them slip through.

The Never-Miss-An-Order System, live in 14 days. Every order question answered at 10pm, every quote followed up, every customer asked for a review.

Every build above started the same way: an owner losing time, quotes or customers somewhere. For shops that take custom orders, it's the same four leaks almost every time. So the fix comes ready to go.

The Never-Miss-An-Order System

One system. Live in 14 days.

Every question answered, every quote followed up, every customer asked for a review, and one scorecard that shows what came in.

Order/Quote Assistant

Answers customer questions on your site at 10pm, gives a price range from your own sheet, and sends you a complete brief.

Review Engine + Reply Desk

Asks every past customer and every new job for a Google review, and texts you draft replies to approve.

Quote Follow-up

Quotes that go quiet get a friendly nudge at day 2, 7 and 21, in your voice. It stops the moment they reply.

Weekly scorecard

One email every week: orders, quotes, close rate, reviews and site traffic. Proof it's working.

Price

Priced by the size of your shop, from $1,500 to set up and $450 a month.

The monthly covers hosting, monitoring, fixes, the weekly scorecard, and small changes batched once a month. Ask by text or email, no meetings.

The 30-day guarantee

Half the setup to start. If it hasn't brought you the order requests we agree on in the first 30 days, you don't pay the second half and I take it down.

We set the number together on the call, from your own site traffic and inquiries.

  1. 01

    Free demo on your own site

    Send me your website. On a 30-minute call I show you the order assistant already answering questions on it.

  2. 02

    Live in 14 days

    The order assistant goes live in two weeks. The rest of the system rolls on over the next few weeks as I set each piece up for you.

  3. 03

    Add more as it earns

    Once the scorecard shows it working, add the next piece you want. Never before.

See it working on your own site, free

I take two new shops a month.

Who it's for

Custom-order shops

Screen printing, embroidery, signs, awards. Every sale starts with questions.

Trades & specialty services

Estimates, site visits, follow-ups. Jobs worth chasing.

Already busy

You have reviews, a website or ads, and you're the bottleneck.

Questions

The ones every owner asks.

  • Almost certainly. Wix, Squarespace and WordPress take a small code snippet. If your site was custom built, I work with your web person. You don't need a new website for this.

  • Your price sheet and product list, the questions customers always ask, and where you want the order briefs to go. I handle the rest.

  • The order assistant is live in 14 days. Quote follow-up, the review requests and the weekly scorecard roll on over the following weeks as I set each one up.

  • You pay half the setup to start. If it hasn't brought you the order requests we agree on in the first 30 days, you don't pay the second half and I take it down.

  • The first term is 6 months, then month to month. The monthly covers hosting, monitoring, fixes, the weekly scorecard and small changes.

  • It's an order form that answers questions in plain English, using your own prices and rules. I set it up and test it before it goes live, and the weekly scorecard shows you what it's handling. It sits right on your page, not in a bubble in the corner.

Free demo

Send me your website. I'll show you it working on it.

I set the order assistant up on your own site before we talk. On a 30-minute call you try it yourself, and you leave with three things worth fixing, whether or not we ever work together.

I take two new shops a month.

I read every one myself and reply within a day. Or email denny@wakepointdigital.com.